Privacy Policy

Updated over 2 months ago

At Staff Scroll, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our staff scheduling timeline tool and related services.
We are committed to maintaining transparency and safeguarding your data in accordance with applicable laws and industry best practices.

Information We Collect

1. Registration & Contact Information

When you sign up for Staff Scroll or start a trial, we collect basic information such as your name, email address, phone number, company name, and role. We may also collect data through communication tools like Intercom for customer support and engagement.

2. Payment Information

Payment details (such as your credit card information) are processed securely through third-party payment processors like Stripe. Staff Scroll does not store full credit card details. You can review their privacy policies here:
Stripe: https://stripe.com/gb/privacy

3. Usage Data

We may collect information about how you use our platform (e.g., features accessed, search/filter behavior, interactions with the schedule timeline) to enhance our services and user experience.

4. Trial-Specific Data

During product trials, we collect limited data related to component usage and configuration to authenticate access. This does not include personal or event data and ceases once the trial ends. The licensed version of Staff Scroll operates independently of remote servers.

How We Use Your Information

We use the collected data to:

Provide, improve, and maintain our services
Support customer service requests
Process transactions and verify access
Prevent unauthorized use of our platform
Analyze anonymized usage trends for better product insights
Communicate updates, newsletters, and service notifications

Third-Party Services

Staff Scroll may work with trusted third-party providers to enhance our service. These may include:
Intercom – Customer support, in-app messaging, and analytics
Mailchimp – Email campaigns and product updates
Google – Analytics and site optimization
FullStory – User experience monitoring
Facebook – Advertising insights and remarketing
MaxMind – Location-based fraud detection
These providers only receive the information necessary to perform their functions and are obligated to protect it.

Sharing Your Information

We do not sell your personal data. We may share your information only under the following circumstances:
With third-party providers (as listed above) who help us operate our services
With payment processors solely to complete financial transactions
As anonymized, aggregated data that cannot identify you personally

Your Choices & Controls

Cookies: You may manage or disable cookies through your browser settings, though doing so may impact site functionality. See our Cookie Policy for more details. Communication Preferences: You can opt in or out of newsletters and updates at any time via your account settings. Data Access & Updates: You can review and update your personal information through your account. To delete your account or request data corrections, please contact our support team. We reserve the right to decline repetitive or technically unreasonable requests.

Security

We implement appropriate security measures to protect your information from unauthorized access, loss, misuse, or alteration.

Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us.
Contact us
info@staffscroll.co.uk